Campaign planning · Measurement · Website content
Campaign planning Conversion tracking SEO checklist
A useful campaign brief starts with a business question: what should this campaign help us achieve? Before choosing audiences or writing ads, make the offer and the desired customer action clear.
Describe the product or service, the people it is intended for, and the next action you want them to take. An enquiry campaign needs a clear enquiry path; a product campaign needs a page that answers purchase questions.
List the questions a prospective customer is likely to ask. What does the offer include? Who is it suitable for? What details help someone decide? Use those questions to develop several creative ideas, each with a distinct message.
Read the ad alongside the landing page. Check that the page explains the same offer, works on a phone, and makes the next step easy to find. A clear message should continue through the customer journey.
Write down the budget, review period, and outcomes that matter to the business. Keep a record of what you test and what changes between versions. Review useful enquiries and customer feedback alongside campaign costs.
Try this: Create a one-page brief with five lines: offer, audience, desired action, creative ideas, and review plan. Resolve unanswered questions before spending money.
Before selecting a tracking tool, decide which customer actions you need to understand. A measurement plan should explain the business meaning of each action, rather than simply collecting every available click.
A click on a contact button, a submitted enquiry, and a qualified lead are different stages. Name each action clearly. Document when it should be recorded and what should happen if a person repeats the action.
Walk through the website as a customer. Note the important pages, forms, and confirmation steps. Use that journey to prepare an event map with an owner and a testing method for each action.
Discuss consent and privacy requirements before implementation. Decide what information is necessary for the business question and what should stay out of analytics. Keep technical access limited to the people responsible for the work.
Test representative journeys and compare what you did with what was recorded. Check for missing or repeated actions, and record known limitations. Treat analytics as one source of evidence; compare it with enquiries, orders, and operational records when reviewing performance.
Try this: Build a simple table with four columns: business question, customer action, where it occurs, and how it will be tested.
Begin with the people who use your website. A useful page answers a clear question, explains the offer, and helps visitors find their next step. A practical review can start with the following checks.
Write a short sentence explaining whom the page serves and what it helps them do. Keep the main heading descriptive. Organize supporting information under headings that make the page easy to scan.
Review whether the page answers the questions a customer needs resolved. Explain features, suitability, process, and contact options where relevant. Replace vague claims with clear descriptions and evidence you can verify.
Follow the main navigation and important links. Use link text that describes the destination. Check that service pages, helpful articles, and contact options connect naturally, and repair links that lead to missing pages.
Read the text, inspect images, open menus, and try the forms. Look for crowded layouts, hard-to-read text, and controls that are difficult to use. Include meaningful image descriptions when an image conveys information.
Try this: Choose one important page and review its purpose, headings, customer questions, links, and mobile experience. Keep a short change log so the next review has a clear starting point.
Fairin Akter
Digital Marketing · Advertising · Analytics
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